Access to the Calibrator, Control, and Package Inserts through the Alinity m Customer Portal (https://diagnosticsportal.abbott ) will be down for a scheduled maintenance to apply necessary updates. During the maintenance window, the Customer Portal will be unavailable and AbbottMail packages will not be automatically downloaded to the instrument.

 

What

System Maintenance

When

June 12, 2026 5:00 pm to June 14, 2026 11:00 pm CST

Duration

54 hours

 

If you have any questions regarding this downtime or need additional support, please contact your local Abbott Technical Service Representative.

Contact Technical Support:

     •  US Technical Support (https://www.molecular.abbott/us/en/contact-technical-support)

     •  International Technical Support (https://www.molecular.abbott/int/en/contact-technical-support)